1 Responsible body and data protection officer

The online shop,

In the following, we will explain and explain to you how we process your personal data. If you have any questions about this or other data protection issues, please feel free to contact us electronically using the contact form or on email

2 Purposes of data processing, legal bases and legitimate interests pursued by the controller or a third party

2.1 Accessing our websites/applications

2.1.1 Log files

If you visit our website without buying anything, registering or similar, you can generally do so without disclosing your identity. As with any website, our server automatically and temporarily collects and stores the following information in the server log files, which are transmitted by the browser, unless you have deactivated this:
● Browser type/version
● Operating system used by the requesting computer
● File request of the computer
● the http response code
● the previously visited page (referrer URL)
● IP address of the requesting computer
● Time of the server request
A personal evaluation of the server log files does not take place. This data cannot be assigned to specific persons at any time. This data is not merged with other data sources, with the exception of the storage of the IP address when you place an order in our online shop in connection with your order. Something else also applies in the context of the use of our newsletter.

2.1.2 Cookies, tracking, social media plugins

This website uses cookies. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most browsers use cookies by default. You can allow or prohibit temporary and stored cookies independently of each other in the security settings. If you disable cookies, certain features on our site may not be available to you. And some web pages may not display properly. We use both temporary cookies, which are only valid for the duration of your visit our website, and cookies that are stored and used on your computer for an indefinite period of time. You can delete the latter yourself at any time. Please follow the instructions in the help function of your browser regarding the prevention and deletion of cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies do not contain any personal data and the information stored in them is not linked to your personal data (name, address, etc.). Something else applies in the context of the use of our newsletter (see below).

The following categories of cookies are used on this website:
Advertising and targeting cookies
These cookies are used to provide you and your interests with relevant information. They are also used to determine the frequency of a particular advertisement and the success of an advertising campaign. These are third-party cookies that are set with our consent. The cookies store that you have visited the website and are shared with other providers. Advertising and targeting cookies may be linked to the functionality of certain third party content.
Necessary cookies
These are cookies that are necessary for the use of the website and enable you to make full use of the content and functions offered, for example if you need to register and log in for certain areas of the website or for the provision of the shopping basket. Without these necessary cookies, you will not be able to use the services of our website.
Performance cookies
These cookies collect statistical information about the use of our website, such as which pages are visited most frequently and whether errors have occurred. These cookies do not collect information that identifies you as a user. The information collected in the cookies is aggregated and therefore anonymous to us. These cookies are only used to improve the performance of the website.
Functional cookies
These cookies allow settings that you have made for the display of the website (such as login, language, region, etc.) to be saved. These cookies do not contain any further information and cannot be read by third parties.

You also have the option of defining in your browser settings whether cookies should be accepted or rejected. Please check the options of your internet browser.

2.2 Establishment, performance and/or termination of a contract

2.2.1 Data processing when ordering goods

If you wish to order goods via the web portal, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. Mandatory data required for the processing of contracts are marked separately, other data are voluntary. We process the data you provide to process your order. For this purpose, we may pass on your payment data to our house bank or to an online payment service used. When using an online payment service (e.g. PayPal) as well as when paying by credit card, your data will be forwarded to the respective service provider for payment processing. The legal basis for this is Art. 6 para. 1 p. 1 lit. b DS-GVO.

Your data will only be used for as long as is necessary for the existing customer relationship. Notwithstanding this, we are obliged by commercial and tax law to store your address, payment and order data for a period of ten years.

We offer you the storage of your personal data in a password-protected customer account so that you do not have to enter your name and address again the next time you shop. The data is then automatically entered into the order form. You can delete your customer account at any time. To do so, simply send an e-mail.

2.2.2 Payment information

Payment data will be passed on to payment service providers commissioned by us to process the payment(s).

2.2.3 Transmission of data to transport service providers

We only process your data for as long as there is a purpose for the processing and it is necessary for the existing customer relationship. In the case of consent, we process the data until this is revoked. If the data processing is based on legitimate interest, the data will be processed until this no longer exists. In addition, we are obliged by commercial and tax law to store your address, order and payment data for a period of ten years.

2.3.3 Raffles

To attract new customers, we run competitions in the online shop, social media and other partners. Should you give your advertising consent within the scope of a competition, we will carry out the doulbe opt-in procedure described above. You will receive subsequent personal e-mail communication, which you can revoke at any time in the ways described above.

As part of the competitions, we may also collect other personal data (e.g. name, gender, date of birth, answers from a questionnaire) in addition to your e-mail address in order to better target our personal communication to you.

2.4.1 Google Analytics

Google Analytics, a web analytics service provided by Google, Inc (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of a website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of a website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data, as Google has stated.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

The websites use Google Analytics with the extension “_anonymizeIp()”. This means that IP addresses are processed in abbreviated form, which means that personal references can be ruled out. If the data collected about you is related to a person, this is immediately excluded and the personal data is deleted immediately.

We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user.

Insofar as data is processed outside the EU/EEA and there is no level of data protection corresponding to the European standard, we have concluded EU standard contractual clauses with the service provider to establish an appropriate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to the data stored by Google cannot be ruled out. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may not have any legal remedies against access by authorities.

Third-party information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User terms and conditions: http://www.google.com/analytics/terms/de.html , Privacy policy overview: http://www.google.com/intl/de/analytics/learn/privacy.html , and Privacy policy: http://www.google.de/intl/de/policies/privacy.
With the help of the cookie ID, Google can also record so-called conversions. This analyses whether a user who sees a Google ad later visits the advertiser’s site and makes a purchase there. According to Google, the GMP cookies do not contain any personal data.

The user’s browser establishes a direct connection to Google through the Google Marketig Platform. This data processing is carried out by Google, which is why we have no influence on the scope and use of the data. By using the GMP, Google processes the information that the user has called up a certain website or clicked on a certain advertisement. If the user is registered with Google or a Google service, the visit can be assigned to the user account. Even if the user is not registered with Google, it is possible that the IP address will be recorded and processed by Google.

The data processing takes place according to the legal basis of Art. 6 para. 1 a) GDPR.

2.7 Payments

Payment processing follows the highest security requirements. All data transmission is encrypted up to 256 bit SSL and is thus protected against unauthorised access by third parties.

We process your payment information for the purpose of payment processing. Depending on the payment method, we may pass on your payment information to third parties (e.g. in the case of credit card payment to your credit card provider).

The legal basis for this data processing is Art. 6(1)(a), Art. 6(1)(b), GDPR and Art. 6(1)(f) GDPR.

2.7.2 Credit card

When using the credit card payment method, the data is transmitted to our payment service provider Adyen, which handles the financial processing of the purchase for us. You can find more information about this in chapter 2.2.2 Payment information.

2.7.4 Paypal

When paying via Paypal, your payment data will be forwarded to Paypal (PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg) as part of the payment processing. Paypal reserves the right to carry out a credit check for the various payment methods credit card via Paypal, direct debit via Paypal or – if offered – “purchase on account” via Paypal. Paypal uses the result of the information in connection with a statistical probability of non-payment for the purpose of deciding which payment methods are offered. You can find further information on the handling of data in the Paypal data protection declaration.

3 Duration of storage

Your data will only be used as long as it is necessary for the existing customer relationship, unless you have given us your consent or we have a legitimate interest in further processing. In this case, we process your data until you revoke your consent or until you object to our legitimate interests. Notwithstanding this, we are obliged by commercial and tax law to store your address, payment and order data for a period of ten years.

4 Your rights

Specifically, you have the following rights:
● Right to information according to Art.15 GDPR
● Right to rectification or erasure according to Art. 16 and Art.17 GDPR
● Right to restriction of processing according to Art.18 GDPR
● Right of objection according to Art.21 GDPR
● Right to data portability according to Art.20 GDPR
● Complaint to a data protection supervisory authority pursuant to Art.77 GDPR
All rights can be exercised using the contact information provided or via the contact form at the bottom of the page.

5 Contact

Your trust is important to us. Therefore, we would like to answer your questions regarding the processing of your personal data at any time. If you have any questions that are not answered by this data protection declaration or if you would like more detailed information on a particular point, you can contact us at any time using the contact form or by post at the address given above.